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PRIVACY POLICY (DATA PROTECTION NOTICE)

Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”)

Last update date: August 16, 2026

This privacy notice describes how the official website of Sichenia Gruppo Ceramiche S.p.A. (www.sichenia.it) manages the processing of personal data of users and visitors who browse it and use the online services connected to it.

1. DATA CONTROLLER

The Data Controller is:

  • Company Name: Sichenia Gruppo Ceramiche S.p.A.
  • Registered Office: Via [Insert Full Address], [Postal Code] [City] ([Province]), Italy
  • Tax Code and VAT Number: IT01263950360
  • Contact Email: info@sichenia.com
  • Certified Email (PEC): [insert_pec]@pec.it

2. DATA PROTECTION OFFICER (DPO)

Pursuant to Article 37 of the GDPR, the Data Controller has appointed a Data Protection Officer (DPO):

3. TYPES OF DATA PROCESSED AND PURPOSES OF PROCESSING

A. Browsing data and system logs

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols (e.g., IP addresses, browser type, operating system, device parameters).

  • Purpose: To ensure website security, prevent cyber attacks, and ensure proper delivery of content.
  • Legal basis: Legitimate interest of the Data Controller in website security and infrastructure integrity (Art. 6(1)(f) GDPR).

B. Data provided voluntarily via contact forms and catalogue downloads

The voluntary and explicit submission of messages via forms on the website (e.g., Contact, Careers, Catalogue Request) entails the acquisition of common personal data such as: name, surname, email address, telephone number, company, and message content.

  • Purpose: To reply to technical, commercial, or support requests, and to send requested promotional materials and catalogues.
  • Legal basis: Performance of pre-contractual or contractual measures taken at the request of the data subject (Art. 6(1)(b) GDPR).

C. Newsletter subscription and commercial communications

Subject to prior express and free consent, contact data (name and email) will be processed for the periodic dispatch of newsletters, updates on ceramic collections, invitations to trade fairs and industry events.

  • Delivery platform: Mailing list management and dispatch are carried out via the Brevo platform (Sendinblue SAS – with servers located within the European Union).
  • Legal basis: Explicit consent of the data subject (Art. 6(1)(a) GDPR), withdrawable at any time via the unsubscribe link at the bottom of every email.

D. Cookies and statistical tracking tools (Google Analytics 4)

The website uses essential technical cookies and, subject to user consent, aggregate statistical analysis tools (Google Analytics 4 provided by Google Ireland Limited) configured with IP masking and consent management via Google Consent Mode v2.

  • Purpose: To measure website performance and optimize user experience.
  • Legal basis: Consent of the data subject (Art. 6(1)(a) GDPR) expressed and manageable at any time via the cookie banner and the “Manage consent” panel.
  • For full details, please refer to the Cookie Policy.

4. NATURE OF DATA PROVISION

  • Provision of browsing data is automatic and mandatory for navigating the website.
  • Provision of data for contact forms is optional but necessary to receive a response.
  • Provision of data for the newsletter and non-essential cookies is entirely optional: refusal or withdrawal of consent does not affect browsing on the website.

5. DATA RETENTION PERIODS

Personal data collected are processed and stored for the time strictly necessary to achieve the purposes for which they were collected:

Type of Processing Retention Period
Browsing data and server logs Maximum 6 months from collection, unless needed for security investigation
Contact and catalogue requests For the time necessary to handle the request, up to a maximum of 24 months
Newsletter Subscription (Marketing) Until consent is withdrawn (unsubscribe / opt-out request)
Job Applications (“Careers”) Maximum 12 months from receipt of Curriculum Vitae
Cookies and tracking preferences As specified in the Cookie Policy (max 12 months)

6. RECIPIENTS AND AUTHORIZED PARTIES

Personal data may be disclosed to:

  1. Employees and collaborators of Sichenia Gruppo Ceramiche S.p.A. duly instructed and authorized to process data.
  2. Third-party technical service providers appointed as Data Processors pursuant to Article 28 GDPR (e.g., hosting providers, web agency, Brevo email platform, IT consultants).
  3. Public or judicial authorities where required by law.

Under no circumstances will data be disseminated or sold to third parties for independent marketing purposes.

7. TRANSFERS OF DATA OUTSIDE THE EU

Data processed by this website resides on servers located within the European Union.
Where third-party service providers (e.g., Google Ireland Ltd) transfer data outside the European Economic Area (e.g., to the United States), such transfer is carried out strictly pursuant to Chapter V of the GDPR, based on:

  • Adequacy decisions of the European Commission (e.g., EU-US Data Privacy Framework).
  • Execution of standard contractual clauses (Standard Contractual Clauses – SCC) adopted by the European Commission with appropriate technical and organizational safeguards.

8. RIGHTS OF THE DATA SUBJECT (ARTICLES 15-22 GDPR)

At any time, data subjects may exercise the following rights:

  • Right of Access (Art. 15): Obtain confirmation as to whether personal data concerning them are being processed and receive a copy.
  • Right to Rectification (Art. 16): Request the update or correction of inaccurate data.
  • Right to Erasure / Right to be Forgotten (Art. 17): Request the erasure of data that are no longer necessary.
  • Right to Restriction of Processing (Art. 18): Request restriction in cases provided by law.
  • Right to Data Portability (Art. 20): Receive data in a structured, commonly used, and machine-readable format.
  • Right to Object (Art. 21): Object to processing on legitimate grounds or for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

How to exercise your rights:

Requests can be submitted freely and without formalities by sending an email to the designated DPO: Email: gdpr.responsabile@sichenia.com or by registered letter to the registered office of Sichenia Gruppo Ceramiche S.p.A.

Data subjects also have the right to lodge a complaint with the competent supervisory authority (Garante per la Protezione dei Dati Personali — www.garanteprivacy.it).